We understand the significance of each and every order you place with us. Your satisfaction is our top priority. While we are unable to offer refunds once an order is placed, we gladly provide you with store credit equivalent to the full amount you paid. Your store credit has no expiration date and can be used at any time, including during holidays.
We are deeply committed to delighting every customer with exquisite flowers and exceptional service. Recognizing that flowers are natural and perishable and that our floral arrangements and gifts are handcrafted, we strive to fortify the quality, precision, and beauty of our work. Many factors influence the longevity of flowers and the appeal of our designs. We are continuously working to control these variables to enhance the performance of our floral products. Your feedback and inquiries are always welcome.
If, for any reason, you are not entirely satisfied with the quality of one of our products, please don’t hesitate to contact us immediately. We will take prompt and appropriate action to address your concerns.